Medical assisting is like most jobs in the real world, they always have a code or rule book when it comes to appearance. While most people agree that one should be able/allowed to express themselves in the way that they see fit – it does not uphold in the world of business. Whether we want to admit it or not the healthcare industry is just like any other business and it thrives on revenue. Whether it’s a hospital, clinic, or a physician’s office there is a great need to provide good customer service to your patients, so that they may continue to visit and pay for the services rendered.
A problem with customer service is that you will be dealing with a lot of different people who have different views on what is an acceptable appearance. Certain people are easily offended by trivial things while others are offended by very nick picky things. This is why medical facilities have upheld a very strict and standard appearance guideline. You’ll be dealing with a lot of sensitive and sick people, and you’re number one job is to make them feel comfortable while they are under your care.
A rule of thumb is that as a medical assistant you have to wear scrubs. They are the standard garment for anyone in the healthcare profession. They are comfortable and not too flashy, and they can be very comforting to young patients. Another appearance guideline is that you will need comfortable shoes. As a medical assistant you will be on your feet all day, or running in between the waiting room and patient rooms, so you will want shoes that support your feet. You don’t want to develop blisters during the job or have sore feet and not be able to make it through the week.